Justdial Limited, India’s leading local search platform, has launched its ChatGPT plugin, enabling users to discover local businesses and access verified ratings and service information directly within ChatGPT. The launch builds on Justdial’s commitment to helping small businesses strengthen their digital presence and connect with consumers across more platforms.
Finding a local service often begins with a specific need. Through the integration, users can describe their requirements in everyday language and access relevant business information within a conversation. By bringing its local search capabilities into ChatGPT, Justdial aims to make this process simpler and help consumers make informed choices. Users can easily access this feature by adding the Justdial plugin from the plugins tab and querying ChatGPT while tagging Justdial.
Mr. Shwetank Dixit, Chief Growth Officer, Justdial, said, “In a dynamic technology landscape, our priority is to act as a catalyst for merchants by expanding their visibility across all possible consumer touchpoints. For decades, Justdial has built an extensive understanding of India’s local business ecosystem. Extending this intelligence into environments like ChatGPT ensures our listed merchants remain discoverable wherever consumer intent emerges, actively supporting them throughout their business growth journey.”
For small businesses, the launch adds another dimension to how their existing presence delivers value. A business listed on Justdial automatically benefits from cross-channel reach, allowing merchant information and verified ratings to effortlessly surface in conversational settings alongside existing discovery avenues
The move expands the digital footprint of local merchants across new interaction channels, ensuring businesses are easily discoverable at every stage of the user journey. It extends Justdial’s vision to function as a unified discovery platform, helping enterprises of all sizes connect with varied audiences across India’s evolving digital landscape.
