Star Health reports Normalised PAT of ₹390 Crores in Q2 FY27, up 70% YoY, fifth successive quarter of underwriting profit improvement

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Bhubaneswar, October 29, 2026: Star Health and Allied Insurance Company Limited (“Star Health”), India’s largest standalone health insurer, today announced its financial results for the quarter and half-year ended September 30, 2026. The company’s Normalised Profit After Tax increased 70% YoY and stands at ₹390 Crores in Q2 FY27. Underwriting Profit swung positively from a loss of ₹40 Crores in Q2 FY26 to a profit of ₹99 Crores in Q2 FY27.

The Company’s Underwriting Profit for H1 FY27 swung positively from a loss of ₹24 Crores in H1 FY26 to a profit of ₹210 Crores in H1 FY27. Underwriting Profit for H1 FY27 exceeded FY26 full year underwriting profit of ₹198 Crores.

Performance highlights for Q2 FY27

Business Performance

  • GWP (Reported 1/N basis) increased 19% YoY to ₹5,275 Crores
  • Retail Health fresh GWP (Reported 1/N basis) increased 35% YoY

Financial Performance

  • Underwriting Profit: ₹99 Crores compared to a loss of ₹40 Crores in Q2 FY26
  • Normalised Profit After Tax: ₹390 Crores (70% YoY Growth | Q2 FY26: ₹229 Crores)
  • Profit After Tax (PAT): ₹265 Crores (233% YoY growth | Q2 FY26: ₹80 Crores)
  • Combined Insurance Service Ratio (CISR): 0% (improvement of 2.9% over 100.9% in
    Q2 FY26)

Performance highlights for H1 FY27

Business Performance

  • GWP (Reported 1/N basis) increased 19% YoY to ₹9,562 Crores
  • Retail Health fresh GWP (Reported 1/N basis) increased 36% YoY

Financial Performance

  • Underwriting Profit: ₹210 Crores compared to a loss of ₹24 Crores in H1 FY26
  • Profit After Tax (PAT): ₹815 Crores (57% YoY growth | H1 FY26: ₹518 Crores)
  • Combined Insurance Service Ratio (CISR): 9% (improvement of 2.4% over 100.3% in
    H1 FY26)

The Company tracks profitability through its ‘Normalised PAT’ framework, which is pegged to a normalised annual investment yield of 8% to provide a view of underlying profitability insulated from short-term mark-to-market volatility. Normalised PAT for Q2 FY27 increased 70% YoY to ₹390 Crores and increased 56% YoY to ₹775 Crores for H1 FY27.

Claims Excellence & Customer Trust

  • Star Health settled 22.5 lakh claims during H1 FY27
  • Retail Claims Settlement Ratio improved by 1.4% to 92.4% for H1 FY27
  • Persistency improved by 4% YoY to 102%
  • Company Net Promoter Score (NPS) increased by 4 points to 65

The Company continued to strengthen its claims ecosystem through AI/ML-enabled analytics, network management, wellness interventions, teleconsultation and technology-led claims processing, with the objective of improving precision, efficiency and customer experience.